Terms & Conditions
Effective date: November 13, 2026
These terms apply to your use of trustedtradesprogram.com, operated by Nexus Trusted Trade Partners, a program of Nexus Networking ("Trusted Trades," "we," "us"). By using the site you agree to them.
What we do
The Trusted Trades Program is a directory and referral network of independent home service businesses that have completed the Nexus vetting process. We introduce homeowners to partners. Partners are independent businesses, not our employees or agents.
Your agreement is with the partner
Any quote, contract, payment, warranty or work is between you and the partner you hire. Quotes are estimates that the partner confirms with you before work starts. We are not a party to that agreement and are not responsible for the work performed. We do take feedback seriously, and partners who fall below the standard are removed from the directory.
What "Nexus Verified" means
"Nexus Verified" means a business completed our application, business check, mystery shop and test referral when it joined. It is not a guarantee of future work. Please confirm licensing and insurance for your specific project before you hire.
Partner memberships
Membership fees, billing, cancellation and refunds are set out in the partner agreement a business receives after its application is approved. Nothing on this website is an offer of membership until that agreement is signed.
Communications
If you call, text or email us, you agree that we may reply the same way about your request. You can ask us to stop at any time.
Using this website
Please don't misuse the site, give false information or try to interfere with its security. Content on this site, including the Trusted Trades and Nexus Verified names and marks, belongs to us. Partner names, logos and website images belong to each partner and are shown with their participation in the program.
Disclaimer
The website and directory are provided "as is." We work to keep listings accurate, but we do not promise that every detail is complete or current at all times.
Limitation of liability
To the extent allowed by law, we are not liable for indirect or consequential losses arising from your use of this website or from work performed by partners.
Indemnity
You agree to cover losses we suffer because you misused this website or broke these terms.
Governing law
These terms are governed by the laws of the State of California.
Changes
We may update these terms from time to time. The effective date at the top shows when they last changed.